Roles | Primary duties |
| -Create systems of operation for residential living for a growing school. -Implement an operational inventory process for residential facilities to include furniture and equipment inventories in collaboration with the Head of Building and Grounds Maintenance. -Coordinate changes as needed to improve operations and the student experience. -Develop and implement annual goals for the department -Design and update all department and division materials, including but not limited to, training manuals, student handbook, emergency response protocols. -Assist with the development, implementation, and oversight of the annual budget in collaboration with the Head of Programs. |
| - Create and implement a supervisory structure that prioritizes regular supervision for all residential staff -Work collaboratively with Director of Research to ensure staff are comprehensively trained to provide therapeutic, trauma informed, person-centered care. -In collaboration with the Head of Program, responsible for the creation of, and adherence to, processes for monitoring and documenting employee progress, development and performance, and implementing employee disciplinary action if necessary. |
| -Closely collaborate with transdisciplinary leadership team to ensure alignment of policies and procedures among staff. -Create structures to ensure student data is captured in transdisciplinary meetings. -Collaborate and create structures to implement student’s individual program. |
| -Attend and participate in regular staff meetings and professional development opportunities. - Resolve escalated customer service issues with families and referral sources in a professional manner. |